Credit for Growth
Interactive 2-Day Workshop
1 Place |
£1,000 plus VAT |
2 Places |
£1,700 plus VAT – save £300 |
In this engaging and interactive two-day workshop, we will explore the role of effective credit management in business success – good working practices, strong relationships and effective systems.
Ongoing support from our Sounding Boards and One-to-One Mentoring will cement your knowledge to ensure it translates into personal success.
The power of credit
- What is credit? Why do we give it?
- Maximising profitable sales
- Strong customer relationships
When to give credit
- Assessing creditworthiness
- The T&Cs
Debt collection
- The psychology of cash collection
- Collection methods
- Effective telephone techniques
- When to go legal
The emotionally intelligent Credit Controller
- Understanding the Sales Team
- Building bridges with Sales
- Cultivating customer relationships
- Assertive communication
- Building trust and mutual respect
Managing credit
- Ongoing customer monitoring
- Query management
- A monthly process
Places are strictly limited to ensure we can respond to your individual needs.
Book now to secure your place – and receive 3 months’ Sounding Board membership for no extra charge*
Cement your knowledge and ensure it translates into commercial success with ongoing support from our Sounding Boards and One-to-One Mentoring.
Click here for our Risk Assessment: Discovery Day
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